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How menbajar Handles Your Personal Data

At menbajar, your personal data belongs to you, and we treat it that way — collecting only what we need to run your account, process payments via UPI…

Data collected with your consentUPI & Paytm payment privacyAccount-level data controls
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menbajar How menbajar Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to access, correct or delete your personal data, or if you have a question about how we process your information, our dedicated privacy team is reachable through the channels…

Email Privacy Request Send a written data request to our privacy team at [email protected]. Include your registered account email so we can verify your identity and locate your records promptly.
Live Chat Support Open the live chat widget on menbajar.com and ask to be connected to a privacy officer. Available every day; we route data queries to a specialist within the same session where possible.
In-Account Help Centre Log into your menbajar account, head to the Help Centre, and raise a ticket under the Privacy and Data category. Tickets are time-stamped and tracked until your request is fully resolved.
HOW WE PROTECT YOUR DATA

Explore Our Data Handling Practices

Knowing how your information moves through our systems helps you make informed decisions about your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from your browser settings at any time; opting out of analytics cookies does not affect your ability to log in or play.

Account Security

Your account password is stored as a hashed value — we cannot read it, and neither can anyone else. We also offer two-factor authentication for an extra layer of protection that you can switch on from the security settings page.

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, we receive only the transaction reference and amount. Full card or wallet credentials never pass through our servers; they are handled directly by our PCI-compliant payment partners.

Data Retention

We keep your account data for as long as your account is active and for a legally required period after closure, typically set by applicable Indian financial regulation. Once that period lapses, identifiable records are deleted or anonymised from our databases.

Your Access Rights

You can request a copy of all personal data we hold on you at any time. Submit the request through our Help Centre or by emailing [email protected], and we will deliver a structured data export to your registered email address within seven business days.

Policy Updates

When we update this policy in a material way, we notify you by email and display a banner on your next login. You always have the option to review the changes before continuing to use your account, with the effective date clearly marked at the top of the document.

Browse Common Privacy Questions

These questions come directly from account holders who wanted to understand how their data is managed on menbajar. If your question is not here, reach out through the live chat or email [email protected] and we will get back to you within seven business days.

We collect your name, email address, date of birth, phone number and any identity documents you submit for verification. We also log device identifiers, IP address and session activity to maintain account security and comply with applicable law.

We share your data only with payment processors such as UPI, Paytm and PhonePe to complete your transactions, and with fraud-prevention partners to protect your account. We do not sell or rent your information to unaffiliated marketers under any circumstances.

Log into your account, open the Help Centre and raise a ticket under the Privacy and Data category, or email [email protected] from your registered address. We will send a structured export of your data within seven business days of verifying your identity.

Yes. Submit a deletion request via the Help Centre or by email. We will delete or anonymise your identifiable records after we have fulfilled any legally required retention period under applicable Indian financial and gaming regulation.

We retain account records for the period required by applicable Indian financial regulation after account closure, typically a few years. Once that statutory retention window closes, your identifiable data is deleted or permanently anonymised.

We use session cookies for login continuity and analytics cookies to measure page performance. You can disable analytics cookies via your browser settings at any time; doing so will not prevent you from logging in or accessing your account.

Contact our privacy team at [email protected] or through live chat on menbajar.com. If you are not satisfied with our response, you may escalate the matter to the relevant data protection authority with jurisdiction over your location where local law permits.

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